DRAFT — Not reviewed by legal counsel. Do not rely on this document. Legal review required before production launch.

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Terms of Service

Last updated: [TODO: Effective date]

1. Service Description

Lexitio (“the Service”, “we”, “us”) is an AI-powered legal practice management platform designed to assist solo practitioners and small law firms with matter management, document drafting, research, and OSINT-assisted case preparation.

The Service is operated by [TODO: Legal entity name, registered address].

2. Account Terms

  • You must be at least 18 years old and a licensed legal professional, law student, or authorized support staff to use this Service.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate registration information and keep it current.
  • One person may not operate multiple accounts unless otherwise agreed in writing.
  • You are responsible for all activity that occurs under your account.

3. Acceptable Use

You agree not to use the Service to:

  • Provide legal advice to third parties as a substitute for licensed counsel. AI-generated outputs are research and drafting aids, not legal advice.
  • Upload data you are not authorized to upload, including client files, opposing counsel documents, or third-party materials obtained without authorization.
  • Engage in the unauthorized practice of law (UPL) in any jurisdiction where you are not licensed or otherwise authorized to practice.
  • Circumvent any security measure, access controls, or rate limits.
  • Use the Service for any purpose that violates applicable law, including but not limited to data protection laws, professional conduct rules, or export controls.
  • Resell, sublicense, or provide access to the Service to third parties without our written consent.

4. Subscription, Billing, and Refunds

Paid subscriptions are billed in advance on a monthly or annual basis via Stripe. All fees are stated in USD and are exclusive of applicable taxes.

Free trial periods are provided at our discretion. At the end of a trial, your account automatically downgrades to the free tier unless you have added a payment method.

[TODO: Refund policy — lawyer review required. Suggested: pro-rated refunds within 30 days of subscription start for annual plans; no refunds on monthly plans after the billing date.]

Stripe’s terms of service govern all payment processing. We do not store full card numbers.

5. Intellectual Property

Your content: You retain full ownership of all data, documents, matter files, and other content you upload to the Service (“User Content”). By uploading User Content, you grant us a limited, non-exclusive license solely to process and store it in order to provide the Service to you.

The platform: All software, interfaces, AI models, prompts, and other components of the Service are owned by Lexitio or its licensors. You receive a limited, non-transferable license to use the Service for its intended purpose.

6. AI Output Disclaimer

Important Notice

All outputs generated by Lexi or any other AI feature of the Service — including but not limited to document drafts, research summaries, risk assessments, and next-best-action recommendations — are not legal advice. They are AI-assisted drafts and research aids that require review and validation by a licensed attorney before any reliance or use.

AI outputs may contain errors, omissions, hallucinations, or outdated information. Lexitio expressly disclaims any liability arising from reliance on AI-generated content without independent attorney review.

7. Data Processing and Confidentiality

We process your data as described in our Privacy Policy. Your client data is stored in isolated, encrypted tenants. We implement technical and organizational measures to protect the confidentiality of attorney-client privileged information processed through the Service.

[TODO: If you process EU personal data, a Data Processing Agreement (DPA) must be executed with each customer. Lawyer review required.]

8. Limitation of Liability and Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

[TODO: Liability cap language — lawyer review required. Typical SaaS: aggregate liability capped at fees paid in the 12 months preceding the claim.]

9. Termination

You may cancel your subscription at any time through the billing settings page. Your account and data will remain accessible until the end of the current billing period.

We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that risks harm to other users or to us.

Upon termination, you may export your data for 30 days using the data export feature. After this period, your data will be deleted subject to our retention policy.

10. Governing Law

[TODO: Governing law and jurisdiction — lawyer review required. Insert applicable state/country and dispute resolution mechanism (arbitration clause, small claims carve-out, etc.).]

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and by posting a notice in the application. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at legal@lexitio.com.

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